Contact Us

Contact Us

We’re here to help you find a solution.

Get in touch with HBI Technologies for advanced customer support.

Place warranty claim

Is your scale no longer working correctly?  If you cannot find a solution to your scale’s problem through our online resources, you may need to make a warranty claim.  Start the HBI Technologies warranty replacement process by clicking the link below.

Make Warranty Claim

Get our guide

View our Quick Tips for a list of helpful tips, tricks and techniques for using your digital scale.  Where we recommend starting your search for a solution to your scale problem.

Go To Quick Tips

Browse help articles

Our help articles have answers to just about any question you might have about your scale.  Search by keyword or browse by article categories.

Go To Help Articles

Thank you in advance for your patience!

Our support team works around the clock to help our customers solve their scale problems as quickly as possible.  We do our best to respond to all customer inquiries in a timely manner while providing the best customer service possible to all users.

Mailing Address

USA Location

3401 W. Papago St.,
Phoenix, AZ 85009

Canada Location

PO BOX 95036
Vancouver, BC V6P 6V4

EU Location

Luxemburger Strasse 19
41812 Erkelenz

Avoid extra shipping fees!

Read our helpful guidelines before shipping your warranty claim to avoid additional shipping fees and item forfeiture.

Read Help Article