Sending Your Scale For Warranty Claim

SHOULD YOU MAKE A WARRANTY CLAIM? Start by researching our troubleshooting tips and help articles to see if the issue with your scale can be resolved without sending your scale to us to be replaced. If you cannot find a solution to your scale’s problem through our...

Where To Send Your Scale For Warranty Claim

SHIPPING YOUR SCALE FOR REPLACEMENT After you have completed the warranty claim for your scale, you will need to mail it to HBI Technologies for replacement. To ensure that your warranty claim is processed without additional fees, please follow the instructions in...